Episodes
The Hidden Cost of Empathy: Why 80% of Women Managers Are Now Unpaid Therapists
This week, Chuck and Jenni dig into four stories reshaping how we think about generations, empathy, and boundaries at work: why the evidence for "generational differences" keeps failing to show up, the hidden emotional tol...
Engaged but Trapped: Why a Third of Workers Predict Toxic Culture
This week Jenni and Chuck are digging into the real return on AI-driven layoffs, why AI-generated writing has stalled instead of taking over the internet, what's really happening as companies go quiet on LGBTQ+ support, an...
Employee Engagement Hits a 5-Year Low — And Managers Are Next
This week Jenni Field and Chuck Gose are talking about long-term thinking in a short-term world, what the resignation of the UK Prime Minister reveals about leadership communication, new data from Gallup on the state of gl...
The $450K CCO and the Headphones Double Standard
Jenni and Chuck are in the same room for the first time in 60+ episodes, and they spend it arguing about whether your headphones are quietly making coworkers think less of you. Before that, four reports worth a comms team'...
More AI Won't Fix Your Employee Experience. Here's What Will.
This week Jenni and Chuck dig into four stories that all circle the same theme: more isn't working. They start with Nick Bloom's latest research on whether working from home helps or hinders mental health, unpicking the tr...
Empowerment Is a Lie — and the Research Backs It Up
Frequency is back with an episode that connects the dots between inauthenticity, artificial intelligence, a shifting workforce, and what bad management really costs. Jenni opens with a few standout takeaways from the Galla...
Silence Isn't Safety: The Burnout Crisis Hiding in Plain Sight
In this episode, Jenni Field and Chuck Gose cover four stories that together paint a picture of organisations still struggling to align how work is designed with what work actually demands — from the disappearing nine-to-f...
The Alignment Gap: Why Leaders and Employees See a Different Workplace
Articles mentioned in this episode: 1️⃣ The AI Paradox: Employees Are Ready, Organisations Are Not 2️⃣ Vibe Coding Built 380,000 Publicly Accessible Apps — Many With Your Company's Data Inside 3️⃣ The Gap Between What Lead...
Respected But Not Credible: The IC Credibility Crisis
Articles mentioned in this episode: 1️⃣ IoIC's IC Index 2️⃣ Credibility gap in internal comms despite high professional esteem 3️⃣ It’s about capability not happiness at work 4️⃣ What if employee frustration was your most ...
Silence Isn't Safety: 88% IC Burnout, CEO Comms Collapse & Meta's Data Grab
News items mentioned in this episode: 1️⃣ Internal Comms Is Absorbing a Crisis It Didn't Create 2️⃣ Better Signals, Less Noise: The State of Workplace Communication 3️⃣ 'New Normal' Prompts New Guidelines for CEO Communica...
Half Feel Engaged Yet Plan to Leave: Bullshit Jobs, the Clarity Crisis and RTO as Stealth Layoffs
In this episode of Frequency, Jenni Field and Chuck Gose dig into four stories that, taken together, make a pretty uncomfortable case: that modern work is increasingly built on theatre and ambiguity. From a personal essay ...
78% Start Motivated. Something Breaks Them: Clarity, IC Courage, and AI's Real Blocker
This week on Frequency, Jenni Field and Chuck Gose look at the data behind why employees lose motivation, the question of whether internal comms has become too comfortable to be useful, and two perspectives on where the re...
$50B Corporate Wellness Market Is Stagnant: BANI, Toxic Culture, and When to Disagree with Your CEO
This week on Frequency, Chuck and Jenni explore why the $50 billion global corporate wellness market has become its only stagnant sector, break down the BANI framework and what it demands from communicators and leaders, de...
Jargon Lovers Score Worst: AIDR, CFO-Led AI Cuts and the 48-Hour Productivity Cliff
This episode marks one year of Frequency! Jenni Field and Chuck Gose dig into four stories that together reveal a system under pressure: from the psychology of corporate jargon to an emerging reader backlash against AI-gen...
21% Trust Leaders: Kano's Fix, Ineffective Meetings & the Root of Psychological Safety
From the science behind psychological safety to a product development model being applied to the trust crisis, via the ongoing debate about whether meetings count as real work, this is an episode full of practical framewor...
60% Want a Layoff: Career Dysmorphia, AI Brain Fry & the Reciprocity Gap
In Episode 50, Jenni Field and Chuck Gose are back together — Jenni returning from a trip to Japan and Chuck recording live from Las Vegas during Transform — to dig into four stories shaping the future of work, careers, an...
Uber CEO Will Push You Out, Cracker Barrel's Leaked Memo Backfires & 67% of HR Pros Have No Career Path
Jenni Field is away this week, so Chuck Gose goes solo covering four stories that all, in different ways, come back to the same question: what does leadership actually communicate about how much it values its people? Uber ...
Culture Talk Destroys Trust: 72% Fail, AI Agents, PDFs & Dorsey's 40% Cuts
This week Jenni Field and Chuck Gose cover four stories dominating the workplace conversation right now — from whether AI is truly transforming organisations or just repeating history's mistakes, to why the more you talk a...
Staples Baddie vs McDonald's CEO: 4 IC Reports & the Authenticity Gap
Staples Baddie vs McDonald's CEO: 4 IC Reports & the Authenticity Gap This week Jenni Field and Chuck Gose tackle four reports on the state of internal communications — but not before stopping to examine two wildly differe...
49% Have Never Used AI at Work: IBM's Counter-Bet and Gartner's 2028 Chatbot Prediction
In this episode of Frequency, Jenni Field and Chuck Gose dig into the growing gap between AI ambition and workplace reality — from a company quietly doing the opposite of everyone else, to predictions that stretch credibil...