The concept is "we-ness," and it reframes where the responsibility actually sits.
The research also identifies four leadership roles — task, motivational, social, and external — and argues that expecting one person to cover all of them isn't realistic. Chuck and Jenni debate whether that's a fair defence of leaders or just a well-packaged excuse.
More usefully, they explore what it means for internal comms teams trying to build that culture without waiting for leadership to do it first.
https://eatsleepworkrepeat.com/the-secret-cause-of-psychological-safety/