They discuss the dynamics of employee relations and unions, how that differs in the UK and USA and what you can do to improve relationships if they are tough. They discuss the importance of leadership visibility and what a lack of it leads to before delving into the effectiveness of video in internal communications. After Jenni finished reading Gallup's 'Culture Shock' the pair discuss some of the data from the book and what that means for professionals working in HR and communications.
Links and articles mentioned in this episode:
✔︎ Tube staff to strike over pay and work conditions
🔗 https://www.bbc.co.uk/news/articles/cn728er5p1mo
✔︎ How Opendoor’s CEO resignation underscores the power of visibility
🔗 https://www.inman.com/2025/08/20/how-opendoors-ceo-resignation-underscores-the-power-of-visibility/
✔︎ Can we have a healthy discussion (debate?) about video for internal comms?
🔗 https://www.linkedin.com/posts/leximccausland_can-we-have-a-healthy-discussion-debate-activity-7364313393924640775-nJVG
Recommended reading:
📚 Soundtracks - Jon Acuff
📚 Art of Gathering - Priya Parker
📚 Checklist Manifesto - Atul Gawande
📚 Playful Rebellion - Gary Ware
📚 Digital Body Language - Erica Dhawan
📚 Busy: how to thrive in a world of too much - Tony Crabbe
📚 Drive: the surprising truth about what motivates us - Daniel Pink
📚 Unleashed: The Unapologetic Leader’s Guide to Empowering Everyone
📚 Around You - Frances Frei and Anne Morriss
📚 Remote not Distant - Gustavo Razzetti
📚 Leading with cultural intelligence - David Livermore