90% Can't Use AI — But Half Think They Can
FrequencyFebruary 16, 202600:07:43

90% Can't Use AI — But Half Think They Can

After three years and hundreds of millions in AI investment, Section's survey of 5,000 knowledge workers lands a brutal finding: only 10% are actually proficient with AI, yet 50% believe they are. Jenni names it immediately — the Dunning-Kruger effect is running rampant across enterprise AI adoption.

Chuck and Jenni unpack the widening gap between what AI companies promise and what employees experience. Manager support for AI has dropped 11% since May 2025. A third of employees at companies that ban AI are using it anyway. Chuck shares his own frustrating experience trying to use advanced AI tools and makes a case for what employees actually need: recipes, not raw ingredients. The HelloFresh model for AI adoption might be more useful than another enterprise rollout.

https://www.sectionai.com/ai/the-ai-proficiency-report