49% Have Never Used AI at Work (And Daily Use Is Just 12%)
FrequencyMarch 04, 202600:05:02

49% Have Never Used AI at Work (And Daily Use Is Just 12%)

Nearly half of US workers say they've never used AI at work. Daily users sit at 12%, frequent users at 26%. Overall adoption has completely flatlined — the only growth is coming from people who already use it, using it more. The top barrier? People can't see how AI applies to what they actually do.

Chuck and Jenni break down what this means for training programs, the distinction between using AI versus benefiting from it, and why leadership keeps pushing tools that employees don't understand the value of yet.

https://www.gallup.com/workplace/701195/frequent-workplace-continued-rise.aspx